Terms and Conditions

Last updated: May 19, 2025

Welcome to Ionesportsindia. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. General

  • Ionesportsindia (“we,” “us,” or “our”) operates the website and provides sports-related products and services.
  • By placing an order or using our services, you confirm that you accept these terms and conditions.

2. Products and Services

  • We strive to ensure all product information and prices on our website are accurate. However, errors may occur, and we reserve the right to correct any mistakes or update product information without prior notice.
  • Product availability is subject to change without notice.

3. Orders and Payment

  • When placing an order, you agree to provide accurate, current, and complete information.
  • Payments are securely processed through Razorpay, our trusted payment gateway partner. We accept multiple payment methods supported by Razorpay.
  • Payment confirmation is required before order processing.
  • We reserve the right to cancel any order due to pricing errors, availability issues, or suspected fraud.

4. Shipping and Delivery

  • We ship products within India, primarily from Kerala.
  • Shipments are managed through our shipping partners Delhivery and Shiprocket to ensure timely and reliable delivery.
  • Estimated delivery times will be provided at checkout but are not guaranteed due to external factors.
  • Tracking information will be shared with customers once the order is dispatched.
  • Any customs or import duties for international shipments are the responsibility of the customer.

5. Returns and Refunds

  • Our return policy allows returns within 7 days of delivery for a full refund, provided items are unused and in original condition.
  • To return items, contact us at ione58143@gmail.com to obtain a Return Merchandise Authorisation (RMA) number and follow the return instructions.
  • Refunds will be processed after inspection of the returned items, typically within 7-30 days.

6. Intellectual Property

  • All content on this website, including text, graphics, logos, images, and software, is the property of Ionesportsindia or its licensors and is protected by copyright and other intellectual property laws.
  • You may not use, reproduce, or distribute any content without our prior written permission.

7. Limitation of Liability

  • To the fullest extent permitted by law, Ionesportsindia shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or website.
  • We do not guarantee that our website will be uninterrupted or error-free.

8. Governing Law

  • These terms and conditions shall be governed by and construed in accordance with the laws of India.
  • Any disputes arising from these terms shall be subject to the exclusive jurisdiction of courts in Kerala.

9. Contact Us

For any questions about these Terms and Conditions, please contact us at:

Ionesportsindia
Thirurkkad, Angadippuram
Perinthalmanna, Malappuram, Kerala 679321
Email: ione58143@gmail.com
Phone: +91 70122 8802